Terms and Conditions

Collection and Delivery

Simply call or text us to arrange a collection date.  Collections and deliveries generally take place in the morning.  The collection and delivery service is free to customers who have a minimum of 2 kilos in weight, customers having less than 2 kilos will be charged for 2 kilos (£13.00)
Adult shirts, tops with collars, trousers, dresses and skirts will be returned on hangers with protective covers unless you have requested otherwise.  All other items will be folded. Hangers and protective covers are supplied free of charge, however, in the interests of re-cycling, these should be returned for re-use with your next order.

Payment Terms

Payment is strictly upon delivery of your completed ironing.
Cheques (over £25 only) or cash are accepted.

For Your Peace of Mind

In the highly unlikely event of any damage to your items, a maximum compensation fee of £30 per item will be paid upon production the receipt showing original cost.  All items are inspected for damage prior to ironing and any items found to have existing iron damage or significant stains will not be ironed, unless mutually agreed in advance.

Pricing

Prices are very competitive and offer you excellent value for money.  Prices are subject to review and the pricing strategy may be altered at any time.

Contact

Telephone 020 8393 7587 for bookings/enquiries or Text 079 3915 0280

Statutory Rights

Our Terms of Trading do not affect your Statutory Rights as a Consumer.

Confidentiality

Customer names and contact details given on the contact page are only used by The Ironing Service and are not passed on to any third parties.